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BC's Largest Locally Owned
Strata Management Company

Servicing: Vancouver Island | Surrounding Communities

Vancouver Island’s Largest Locally Owned Property Management Company, delivering trusted strata, rental, and commercial management services backed by local expertise and personalized support.

Pacific Quorum provides professional strata management services tailored to the needs of strata councils, owners, and residents, delivering responsive support, experienced guidance, and trusted management solutions for communities of every size across Vancouver Island.

Properties We Manage

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Strata
Resorts
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Single-Family
Rentals
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Commercial
Stratas
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Investment
Properties
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Head Lease
Developments
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Large
Residential Towers
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New
Developments
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Residential
properties
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Strata
Hotels

Strata Management Services

With offices across the province and teams embedded in the communities we serve, we provide tailored strata management. From full-service oversight for multi-building complexes to targeted professional support for smaller or self-managed properties.

Local Support Options

Whether you manage a large multi-building community or a smaller self-managed strata, our services are tailored to provide the level of support your property needs. From full-service management to targeted professional guidance and support.

Strata Building Management

Pacific Quorum provides professional building management services designed to protect your property’s value and enhance the day-to-day experience of owners and residents through proactive maintenance, responsive support, and experienced operational oversight.

Maintenance

We coordinate all maintenance requirements for your strata property with qualified, insured trades and clear spending controls.

  • Only licensed trades with valid insurance and WorkSafeBC coverage
  • Strata Council approval for expenditures beyond set limits
  • Full coordination and oversight of required repairs
24‑Hour Maintenance Emergency Service

Residents have access to a dedicated 24-hour emergency line to ensure urgent issues are addressed quickly and appropriately.

  • Prompt response to prevent further damage
  • Call screening to ensure true after-hours emergencies
  • Minimized disruption for residents
Trade Supervision

We oversee contractors and service providers to ensure quality, safety, and successful project completion.

  • Supervision of all trades and service providers
  • Verification of current insurance and WorkSafeBC coverage
  • Oversight to ensure safe, high-quality workmanship
Long-Term Planning

We support proactive planning to maintain your property’s condition and manage future expenditures responsibly.

  • Coordination of maintenance requirements
  • Engagement of qualified, insured trades only
  • Strata Council approval for expenditures beyond set limits
Depreciation Reports

We assist with the preparation and implementation of your Depreciation Report to ensure compliance and long-term asset planning.

  • Preparation and implementation support
  • Alignment with current legislative requirements
  • Operational planning to support long-term sustainability
Site Staff Supervision

We oversee on-site staff to maintain high service standards and consistent building operations.

  • Job description preparation and review
  • Performance oversight and evaluation
  • Ongoing training and service standard support
Insurance

Through our Master Client Insurance Program, we provide access to competitive, industry-leading coverage along with expert policy guidance.

  • Access to preferred insurance rates
  • Support with policy administration
  • Guidance to manage premiums and deductibles effectively
Insurance Appraisal

Our Master Appraisal Program delivers professional replacement cost valuations to ensure adequate coverage.

  • Competitive replacement cost valuations
  • Support to maintain compliant insurance coverage
  • Protection aligned with current requirements
Strata Council Meetings

Our Strata Property Managers attend Council meetings to provide reporting, guidance, and governance support.

  • Reporting on property matters and operations
  • Guidance on the Strata Property Act and bylaws
  • Preparation and distribution of minutes and correspondence
Annual and Special General Meetings

We coordinate and support General Meetings to ensure compliance and effective execution.

  • Preparation and distribution of meeting notices
  • Attendance and chairing support as required
  • Detailed meeting minutes and documentation
Site Inspections

We conduct regular site inspections to monitor property condition and project performance.

  • Assessment of property conditions
  • Monitoring of contractor performance
  • Oversight to ensure quality standards are met
Legal and Arbitration Support

We represent and support your strata corporation in dispute resolution matters.

  • Representation at arbitration and settlement conferences
  • Coordination for Small Claims Court matters
  • Liaison with legal counsel to ensure effective resolution

Strata Financial & Accounting Management

Our financial management consulting services give strata corporations access to expert accounting, reporting, and insurance guidance. Pacific Quorum’s dedicated accounting team helps strata councils maintain transparency, accuracy, and compliance across all financial operations.

Financial Statements

Our in-house accounting team prepares detailed monthly financial statements to ensure accuracy, transparency, and clear reporting.

  • Monthly reports including revenue, expenses, reconciled bank statements, general ledger, and supporting invoices
  • Statements issued by the fifteenth business day of each month
  • Clear documentation to support financial oversight
Annual Budgeting

We prepare a comprehensive operating budget aligned with your strata’s financial objectives.

  • Detailed year-end figures and forward projections
  • Review with Council prior to approval
  • Presentation to Owners at the Annual General Meeting
Strata Fee Collections

We manage strata fee collections and proactively address arrears to protect financial stability.

  • Regular collection of strata fees
  • Prompt arrears follow-up using proven methods
  • Support for steady cash flow and financial stability
Special Assessments

We administer and collect approved special assessments efficiently and responsibly.

  • Oversight of assessment administration and collection
  • Active arrears management
  • Support for the strata’s financial goals
Payroll Administration

We provide complete payroll services for on-site staff when required.

  • Management of employment requirements and remittances
  • Accurate and timely record keeping
  • Full payroll administration on behalf of the strata corporation
Payment Options

We offer convenient payment options to simplify fee and assessment payments for owners.

  • Pre-authorized bank withdrawals
  • Post-dated cheque processing
  • Accepted for strata fees, special assessments, and rental payments
Trade and Utility Payments

We ensure approved invoices and utilities are processed promptly while maintaining accountability and quality control.

  • Timely payment of trade invoices and utilities
  • Verification of repairs and maintenance work prior to payment
  • Oversight to maintain strong vendor relationships
Bank Account Management

We administer separate trust accounts for each strata corporation in full regulatory compliance.

  • Management of Operating, Contingency Reserve, and Special Assessment accounts
  • Separate trust accounting for each strata
  • Full compliance with the Real Estate Services Act
Owner Account Statements

We provide detailed, real-time account statements for owners through
PQ Online. This gives owners access to current outstanding balances, ensuring clarity while helping to reduce property arrears.

  • Clear breakdown of outstanding amounts
  • Account status updated in real time
  • Accurate reporting to support timely payments
Contingency Funds

We provide expert guidance on the investment of Contingency Funds to ensure security and compliance.

  • Secure and liquid investment recommendations
  • Strategies to maximize returns within regulatory limits
  • Ongoing oversight to ensure compliance

Let Us Make Your Life Simpler

Discover how Pacific Quorum can support your strata community with experienced guidance, responsive service, and trusted local expertise. Request a proposal today and connect with your Vancouver Island management team.

Administrative Services

Strong administration is essential to a well-managed community, which is why Pacific Quorum’s licensed strata managers provide the expert guidance, responsive support, and regulatory oversight needed to help your strata operate smoothly, efficiently, and with confidence. 

PQ Online

We provide secure, password-protected online access to essential strata documents and updates.

  • Access to meeting minutes, notices, and financial statements
  • Real-time notifications and document availability
  • Secure platform specific to your strata property
Strata Bylaw Administration

We ensure bylaws are clearly interpreted, consistently applied, and properly enforced.

  • Review of bylaws for clarity and compliance
  • Administration of bylaw infractions as directed by Council
  • Support to maintain consistency and community standards
Correspondence

We manage all owner and resident correspondence with professionalism and efficiency.

  • Prompt, professional responses
  • Clear and timely communication
  • Support for smooth daily operations
Meeting Minutes

We prepare accurate and organized minutes for all Council and General Meetings.

  • Minutes for Council, Annual, and Special General Meetings
  • Clear, consistent formatting
  • Prompt distribution to Council and owners
Contracts

We negotiate and finalize contracts required for strata operations while protecting your interests.

  • Contract negotiation and administration
  • Compliance with relevant regulations
  • Agreements structured to protect the strata corporation
Strata Property Act Interpretation

Our licensed Strata Property Managers provide ongoing legislative guidance to support compliant decision-making.

  • Interpretation of the Strata Property Act
  • Guidance aligned with current legislation
  • Support to ensure compliant operations and governance
Real Estate Services Act

We maintain full compliance with the Real Estate Services Act in the handling of trust monies and trust accounts.

  • Management of trust bank accounts in accordance with legislation
  • Proper handling of all trust funds
  • Fully licensed Property Managers under the Act
Owner and Tenant Information Management

We maintain a secure and compliant database of owner and tenant information.

  • Secure storage of owner and tenant records
  • Management of parking and locker assignments
  • Compliance with privacy legislation and best practices
Parking and Lockers

We manage and maintain accurate records for all parking and locker assignments.

  • Secure, up-to-date assignment database
  • Accurate record keeping
  • Efficient management of shared facilities
Form "K" Notice of Tenant's Undertaking

We ensure required Form K documentation is properly maintained for all tenants.

  • Completed Form K on file for each tenant
  • Compliance with the Strata Property Act
  • Accurate and up-to-date tenancy records
Document Requests

We issue required forms and documents to support property transactions and owner needs.

  • Processing requests from owners, realtors, and lawyers
  • Documentation for sales, refinancing, and title transfers
  • Efficient and accurate transaction support
Three-Quarter Vote Resolutions

We provide guidance to ensure proper procedure and legislative compliance for three-quarter vote resolutions.

  • Advice on usage and requirements
  • Support for Council decision-making
  • Alignment with legislative standards

Strata Management FAQ

Our Portfolio Includes a Variety of Property Types:

  • Residential strata property
  • Commercial strata property
  • Hotel strata property
  • Mixed‑Use strata property
  • Small strata property
  • Investor‑owned strata property
  • Strata Corporations
  • Leaseholds
  • Co‑ops / Co‑operative Housing
  • Multi‑Unit buildings
  • Townhouse complexes
What Type of Strata Financial Management Services Does Pacific Quorum Offer?

Pacific Quorum provides comprehensive financial management through our in-house accounting team, including monthly financial statements, strata fee reporting, bank account management, budgeting, special assessments, and contingency fund planning. We also oversee secure payment processing for fees, payroll, and utilities to ensure accuracy and transparency.

How Does PQ Online Help Support Strata Document Management?

PQ Online is a secure, centralized platform that connects owners, councils, and managers. It provides real-time access to meeting minutes, financial statements, notices, and maintenance updates, improving communication while reducing administrative costs.

Why Choose Pacific Quorum for Strata Property Management?

With nearly 30 years of experience, Pacific Quorum is a trusted leader in strata management in British Columbia. We combine proven systems, modern technology, and personalized service to support strata corporations across the province.

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Looking for a Rental
Property?

Explore our current rental listings across Vancouver Island and discover professionally managed properties you can feel confident calling home.

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Let’s Talk About Your
Property Needs

Whether you're a strata council, launching a new development, or seeking rental support, we’re here to help. Request a tailored proposal from your regional Pacific Quorum team.

Connect With Our Team

Get in touch with our Vancouver Island and Surrounding Communities offices for expert guidance, proposal inquiries, or support with your property. We’re proud to serve communities throughout the region.